/* ============================================================
   Guardian Extraction Safety — Customer Portal
   Shares the CRM palette (navy + gold on cool off-white) so the
   portal and the CRM read as one product family.
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Space+Grotesk:wght@500;600;700&family=JetBrains+Mono:wght@400;500&display=swap');

:root {
  --navy:#0d1b2a; --navy-2:#142849; --navy-3:#1a3360;
  --gold:#d99412; --gold-lt:#facc15; --gold-lighter:#fde68a;
  --bg:#f6f7f9; --bg-2:#eef0f4; --bg-3:#e4e7eb; --white:#fff;
  --ink:#0d1b2a; --ink-soft:#2a3340; --muted:#6b7585; --muted-lt:#95a0b0;
  --border:#d4d9e0; --border-lt:#e5e8ed;
  --ok:#1a6b2a; --ok-bg:#e7f6e9; --warn:#7a5f0a; --warn-bg:#fef7e0;
  --bad:#8b2020; --bad-bg:#fdecea; --info:#1a5c8a; --info-bg:#e6f0fb;
  --radius-sm:6px; --radius:10px; --radius-lg:16px;
  --shadow-sm:0 1px 3px rgba(13,27,42,.06),0 1px 2px rgba(13,27,42,.04);
  --shadow:0 6px 20px rgba(13,27,42,.08);
  --sidebar-w:240px;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{font-family:'Inter',system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink);line-height:1.5;-webkit-font-smoothing:antialiased;font-size:14.5px}
a{color:var(--navy-3)}
h1,h2,h3,h4{font-family:'Space Grotesk','Inter',sans-serif;line-height:1.2;letter-spacing:-.01em}
h1{font-size:24px}h2{font-size:18px}h3{font-size:15px}
.mono{font-family:'JetBrains Mono',ui-monospace,monospace;font-size:.92em}
.muted{color:var(--muted)}.small{font-size:12.5px}.text-gold{color:var(--gold)}
.hidden{display:none!important}

/* ---------- shell ---------- */
.app{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar-w);flex:0 0 var(--sidebar-w);background:var(--navy);color:#fff;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto}
.sidebar__logo{padding:22px 20px 16px;border-bottom:1px solid rgba(255,255,255,.08)}
.sidebar__mark{font-family:'Space Grotesk';font-weight:700;font-size:19px;color:var(--gold-lt);letter-spacing:.02em}
.sidebar__sub{font-size:11.5px;color:rgba(255,255,255,.6);text-transform:uppercase;letter-spacing:.14em;margin-top:2px}
.sidebar__nav{padding:12px 10px;flex:1}
.sidebar__section{font-size:10.5px;text-transform:uppercase;letter-spacing:.14em;color:rgba(255,255,255,.38);padding:14px 10px 6px}
.nav-link{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;color:rgba(255,255,255,.78);text-decoration:none;font-size:13.5px;font-weight:500;margin-bottom:2px;transition:background .15s}
.nav-link:hover{background:rgba(255,255,255,.07);color:#fff}
.nav-link.active{background:rgba(250,204,21,.14);color:var(--gold-lt)}
.nav-link svg{width:17px;height:17px;flex:0 0 17px;opacity:.85}
.nav-link .nav-badge{margin-left:auto;background:var(--gold);color:var(--navy);font-size:10.5px;font-weight:700;padding:1px 7px;border-radius:999px}
.nav-link .nav-badge--red{background:#dc2626;color:#fff}
.sidebar__footer{padding:14px 20px 18px;font-size:12px;color:rgba(255,255,255,.5);border-top:1px solid rgba(255,255,255,.08)}
.sidebar__footer a{color:rgba(255,255,255,.75);text-decoration:none}
.sidebar__footer a:hover{color:#fff}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{background:var(--white);border-bottom:1px solid var(--border-lt);padding:0 28px;height:58px;display:flex;align-items:center;gap:16px;position:sticky;top:0;z-index:20}
.topbar__title{font-family:'Space Grotesk';font-weight:600;font-size:16px}
.topbar__spacer{flex:1}
.topbar__company{font-size:13px;color:var(--muted)}
.content{padding:26px 28px 48px;max-width:1240px;width:100%}
.menu-btn{display:none;background:none;border:1px solid var(--border);border-radius:8px;padding:6px 9px;cursor:pointer}

/* ---------- bell ---------- */
.bell{position:relative}
.bell__btn{background:none;border:1px solid var(--border-lt);border-radius:999px;width:38px;height:38px;display:grid;place-items:center;cursor:pointer;color:var(--ink-soft)}
.bell__btn:hover{background:var(--bg-2)}
.bell__count{position:absolute;top:-4px;right:-4px;background:#dc2626;color:#fff;font-size:10.5px;font-weight:700;min-width:18px;height:18px;border-radius:999px;display:grid;place-items:center;padding:0 5px;border:2px solid #fff}
.bell__panel{display:none;position:absolute;right:0;top:46px;width:360px;background:#fff;border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);z-index:40;overflow:hidden}
.bell__panel.open{display:block}
.bell__head{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;border-bottom:1px solid var(--border-lt);font-size:13px;font-weight:600}
.bell__item{display:block;padding:10px 14px;border-bottom:1px solid var(--border-lt);text-decoration:none;color:var(--ink);font-size:13px}
.bell__item:hover{background:var(--bg)}
.bell__item.unread{background:#fffbea}
.bell__item b{display:block;font-size:13px}
.bell__item span{color:var(--muted);font-size:12px}
.bell__foot{padding:9px 14px;text-align:center;font-size:12.5px}

/* ---------- page head ---------- */
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:22px;flex-wrap:wrap}
.page-head p{color:var(--muted);margin-top:4px;max-width:720px}
.page-head__actions{display:flex;gap:8px;flex-wrap:wrap}

/* ---------- cards & grids ---------- */
.card{background:var(--white);border:1px solid var(--border-lt);border-radius:var(--radius);box-shadow:var(--shadow-sm);margin-bottom:18px}
.card__head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;border-bottom:1px solid var(--border-lt)}
.card__head h2,.card__head h3{font-size:15px}
.card__body{padding:18px}
.card__body--flush{padding:0}
.grid{display:grid;gap:18px}
.grid--2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid--4{grid-template-columns:repeat(4,minmax(0,1fr))}
.stat{background:var(--white);border:1px solid var(--border-lt);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit;display:block}
.stat__label{font-size:11.5px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);font-weight:600}
.stat__value{font-family:'Space Grotesk';font-size:28px;font-weight:700;margin-top:4px}
.stat__sub{font-size:12.5px;color:var(--muted)}
.stat--warn .stat__value{color:#b45309}.stat--bad .stat__value{color:#b91c1c}.stat--ok .stat__value{color:var(--ok)}

/* ---------- tables ---------- */
.table{width:100%;border-collapse:collapse;font-size:13.5px}
.table th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:600;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--bg)}
.table td{padding:11px 14px;border-bottom:1px solid var(--border-lt);vertical-align:top}
.table tr:last-child td{border-bottom:0}
.table tr.clickable{cursor:pointer}.table tr.clickable:hover td{background:#fbfbfc}
.table .num{text-align:right;font-variant-numeric:tabular-nums}
.table-wrap{overflow-x:auto}

/* ---------- pills ---------- */
.pill{display:inline-block;font-size:11.5px;font-weight:600;padding:2px 9px;border-radius:999px;white-space:nowrap}
.pill--ok,.pill--active,.pill--closed,.pill--accepted,.pill--completed,.pill--online{background:var(--ok-bg);color:var(--ok)}
.pill--warn,.pill--pending,.pill--in_progress,.pill--waiting_customer,.pill--submitted,.pill--scheduled,.pill--past_due,.pill--trial{background:var(--warn-bg);color:var(--warn)}
.pill--bad,.pill--overdue,.pill--rejected,.pill--alarm,.pill--fault,.pill--emergency,.pill--urgent,.pill--cancelled,.pill--expired{background:var(--bad-bg);color:var(--bad)}
.pill--info,.pill--open,.pill--requested,.pill--new{background:var(--info-bg);color:var(--info)}
.pill--done,.pill--none,.pill--offline,.pill--inactive,.pill--low,.pill--normal{background:var(--bg-3);color:#4f5763}
.pill--gold{background:var(--gold-lighter);color:#6b4a06}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;gap:7px;padding:8px 15px;border-radius:8px;font-size:13.5px;font-weight:600;border:1px solid transparent;cursor:pointer;text-decoration:none;line-height:1.3;font-family:inherit;transition:filter .15s}
.btn:hover{filter:brightness(1.05)}
.btn--primary{background:var(--navy);color:#fff}
.btn--gold{background:var(--gold);color:var(--navy)}
.btn--ghost{background:#fff;color:var(--ink);border-color:var(--border)}
.btn--danger{background:#b91c1c;color:#fff}
.btn--sm{padding:5px 10px;font-size:12.5px}
.btn--lg{padding:12px 22px;font-size:15px}
.btn[disabled]{opacity:.5;cursor:not-allowed}
.btn-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

/* ---------- forms ---------- */
.form-row{display:grid;gap:14px;grid-template-columns:repeat(2,minmax(0,1fr));margin-bottom:14px}
.form-row--3{grid-template-columns:repeat(3,minmax(0,1fr))}
.form-row--1{grid-template-columns:1fr}
.field label{display:block;font-size:12.5px;font-weight:600;color:var(--ink-soft);margin-bottom:5px}
.field .hint{font-size:12px;color:var(--muted);margin-top:4px}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=date],input[type=datetime-local],input[type=url],input[type=tel],input[type=search],select,textarea{width:100%;padding:9px 11px;border:1px solid var(--border);border-radius:8px;font:inherit;font-size:13.5px;color:var(--ink);background:#fff}
input:focus,select:focus,textarea:focus{outline:2px solid rgba(217,148,18,.35);border-color:var(--gold)}
textarea{min-height:110px;resize:vertical}
input[type=file]{font-size:13px}
.checkbox{display:flex;align-items:flex-start;gap:9px;font-size:13.5px}
.checkbox input{margin-top:3px}
.switch{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid var(--border-lt)}
.switch:last-child{border-bottom:0}
.switch b{display:block;font-size:14px}
.switch span{font-size:12.5px;color:var(--muted)}

/* ---------- alerts ---------- */
.alert{padding:11px 14px;border-radius:8px;font-size:13.5px;margin-bottom:16px;border:1px solid}
.alert--success{background:var(--ok-bg);color:var(--ok);border-color:#bfe3c6}
.alert--warning{background:var(--warn-bg);color:var(--warn);border-color:#f3dd8d}
.alert--error{background:var(--bad-bg);color:var(--bad);border-color:#f3b8b4}
.alert--info{background:var(--info-bg);color:var(--info);border-color:#b9d4ee}

/* ---------- misc components ---------- */
.empty{padding:38px 20px;text-align:center;color:var(--muted)}
.empty b{display:block;color:var(--ink);font-size:15px;margin-bottom:4px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--border);margin-bottom:18px}
.tab{padding:9px 14px;font-size:13.5px;font-weight:600;color:var(--muted);text-decoration:none;border-bottom:2px solid transparent;margin-bottom:-1px}
.tab.active{color:var(--navy);border-bottom-color:var(--gold)}
.kv{display:grid;grid-template-columns:max-content 1fr;gap:6px 18px;font-size:13.5px}
.kv dt{color:var(--muted);font-weight:500}.kv dd{margin:0}
details.expander{border:1px solid var(--border-lt);border-radius:var(--radius);background:#fff;margin-bottom:10px}
details.expander summary{cursor:pointer;list-style:none;padding:14px 18px;display:flex;align-items:center;gap:14px}
details.expander summary::-webkit-details-marker{display:none}
details.expander summary::after{content:'›';margin-left:auto;font-size:20px;color:var(--muted);transition:transform .15s}
details.expander[open] summary::after{transform:rotate(90deg)}
details.expander .expander__body{padding:0 18px 18px;border-top:1px solid var(--border-lt)}
.progress{height:8px;background:var(--bg-3);border-radius:999px;overflow:hidden}
.progress i{display:block;height:100%;background:var(--gold)}
.timeline{list-style:none}
.timeline li{padding:10px 0 10px 18px;border-left:2px solid var(--border);position:relative;font-size:13.5px}
.timeline li::before{content:'';position:absolute;left:-6px;top:15px;width:10px;height:10px;border-radius:50%;background:var(--gold)}
.msg{padding:12px 14px;border-radius:10px;margin-bottom:10px;font-size:13.5px;max-width:720px}
.msg--customer{background:var(--info-bg);margin-left:auto}
.msg--staff{background:#fff;border:1px solid var(--border-lt)}
.msg--system{background:var(--bg-2);font-size:12.5px;color:var(--muted)}
.msg__meta{font-size:11.5px;color:var(--muted);margin-bottom:4px}
.plan{border:2px solid var(--border-lt);border-radius:var(--radius-lg);padding:20px;background:#fff;position:relative}
.plan--current{border-color:var(--gold)}
.plan--best::before{content:'Best value';position:absolute;top:-11px;left:16px;background:var(--gold);color:var(--navy);font-size:11px;font-weight:700;padding:2px 9px;border-radius:999px}
.plan__price{font-family:'Space Grotesk';font-size:28px;font-weight:700;margin:8px 0 2px}
.plan__price small{font-size:13px;color:var(--muted);font-weight:500}
.plan__save{color:var(--ok);font-weight:600;font-size:13px}
.hmi-tile{background:var(--navy);color:#fff;border-radius:var(--radius);padding:18px;min-height:120px}
.hmi-tile .stat__label{color:rgba(255,255,255,.55)}
.hmi-tile .stat__value{color:var(--gold-lt);font-size:24px}
.video-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px}
.video{background:#fff;border:1px solid var(--border-lt);border-radius:var(--radius);overflow:hidden;display:flex;flex-direction:column}
.video__frame{aspect-ratio:16/9;background:#000}
.video__frame iframe,.video__frame video{width:100%;height:100%;border:0;display:block}
.video__body{padding:12px 14px;flex:1}
.video__body h3{font-size:14px;margin-bottom:4px}
.chat{display:flex;flex-direction:column;height:calc(100vh - 230px);min-height:460px}
.chat__log{flex:1;overflow-y:auto;padding:18px;background:var(--bg)}
.chat__bubble{max-width:78%;padding:11px 14px;border-radius:12px;margin-bottom:10px;font-size:13.5px;white-space:pre-wrap;line-height:1.5}
.chat__bubble--user{background:var(--navy);color:#fff;margin-left:auto;border-bottom-right-radius:4px}
.chat__bubble--assistant{background:#fff;border:1px solid var(--border-lt);border-bottom-left-radius:4px}
.chat__form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--border-lt);background:#fff}
.chat__form textarea{min-height:44px;max-height:140px}
.doc-viewer{background:#2b2f36;border-radius:var(--radius);overflow:hidden;position:relative}
.doc-viewer__bar{display:flex;align-items:center;gap:10px;padding:8px 12px;background:#1c1f24;color:#fff;font-size:13px}
.doc-viewer__pages{height:calc(100vh - 220px);overflow:auto;padding:18px;text-align:center}
.doc-viewer canvas{display:block;margin:0 auto 14px;box-shadow:0 2px 12px rgba(0,0,0,.4);max-width:100%;height:auto}
.modal-bg{position:fixed;inset:0;background:rgba(13,27,42,.6);display:none;align-items:center;justify-content:center;z-index:100;padding:20px}
.modal-bg.open{display:flex}
.modal{background:#fff;border-radius:var(--radius-lg);max-width:560px;width:100%;padding:24px;box-shadow:var(--shadow)}
.modal h2{margin-bottom:10px}
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(circle at top left,#1f2937 0,#020617 60%);padding:20px}
.login-card{background:rgba(15,23,42,.96);border-radius:14px;padding:30px 30px 26px;width:400px;max-width:100%;box-shadow:0 18px 40px rgba(15,23,42,.8);border:1px solid rgba(148,163,184,.35);color:#e5e7eb}
.login-card .brand{font-size:12.5px;text-transform:uppercase;letter-spacing:.18em;color:#f6c43d;margin-bottom:4px}
.login-card h1{font-size:20px;color:#fff;margin-bottom:4px}
.login-card .sub{font-size:13px;color:#9ca3af;margin-bottom:18px}
.login-card label{display:block;font-size:13px;margin-top:12px;margin-bottom:4px}
.login-card input{background:#020617;color:#e5e7eb;border-color:rgba(148,163,184,.6)}
.login-card .btn{width:100%;justify-content:center;margin-top:18px}
.login-card .links{margin-top:14px;font-size:12.5px;text-align:center}
.login-card .links a{color:#cbd5e1}
.login-card .alert{margin-top:12px}
@media print{.sidebar,.topbar,.no-print{display:none!important}.content{padding:0}.doc-viewer__pages{height:auto;overflow:visible}}
@media (max-width:960px){
  .grid--3,.grid--4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .sidebar{position:fixed;left:calc(-1 * var(--sidebar-w));transition:left .2s;z-index:50}
  .sidebar.open{left:0}
  .menu-btn{display:inline-block}
  .content{padding:18px 16px 40px}.topbar{padding:0 16px}
}
@media (max-width:640px){
  .grid--2,.grid--3,.grid--4,.form-row,.form-row--3{grid-template-columns:1fr}
  .bell__panel{width:calc(100vw - 32px);right:-8px}
}